Setting Up E-mail and Using WebMail
Setting up E-mail Accounts
Each hosting account has one default
e-mail account, which has the address
(Username is your account login name and yourdomain is the domain
name assigned to the account.)
You can set up additional e-mail accounts up to the number allowed
by your hosting package. Here's how:
1. Login to your control panel
using your web browser. The address is
2. Click on the Mail icon.
3. Click on Add/Remove Accounts.
4. Click on Add Account.
5. Enter the following information:
E-mail - this is the name of
the e-mail box. If you have sub,
addon, or parked domains, you will be able to choose the
domain name as well from the pulldown menu.
Password - enter a unique password for this account.
Quota - enter the amount of disk space that
this account can use (the default 10MB is usually plenty).
You can also specify 'unlimited' or leave it blank
if you do not wish to specify a quota. Once the quota is reached,
you will no longer be able to send or receive mail
on that account.
6. Click Create. If no error message is displayed,
your mailbox is ready to use for receiving and
Setting Up Your E-mail Client
Once you have set up your e-mail account, you can access it through
any e-mail client software that supports the POP3 protocol. This
includes programs such as Outlook, Outlook Express, and Eudora.
Since each program (and version of program) handles setting up
mailboxes a little differently, we won't go through a step by step
of that process here. Please consult the help file or documentation
for your program on how to add a new e-mail account.
We do want to note a few things that often trip people up:
1. When your e-mail software asks you for your account or user
name, be sure to specify your full e-mail address (e.g. firstname.lastname@example.org).
This is required on all accounts except the default e-mail account.
2. When your e-mail software asks you for the name of your incoming
(POP3) server name, specify just your domain name (e.g. churchassist.com).
You do not need to prepend this with 'www.' or 'mail.' or anything
3. When your e-mail software asks you for the name of your outgoing
(SMTP), server name, specify just your domain name (e.g. churchassist.com).
You do not prepend this with 'www.' or 'mail.' or anything else.
A note on the last item: in order to reduce spam (junk) e-mail,
many Internet Service Providers (ISP) block all outgoing mail that
does not come through their outgoing (SMTP) mail server. This means
that you will need to replace the outgoing server name with the
one provided by your ISP. This doesn't mean in this case that you
can't send mail that is 'From' your account, you just need to use
their server to send it.
Accessing Your E-mail via the Web
All e-mail accounts are accessible via a web interface. This is
very handy if need to check your e-mail and you are not at the
computer that you normally use.
Webmail works a little differently than when you access your e-mail
using an e-mail client such as Outlook, Outlook Express, or Eudora.
When you use an e-mail client, you (typically) download the e-mail
onto your computer and delete it from the server. When you access
your e-mail via the web, you are directly accessing the mail on
the server. If you read a message on the web, you can still download
it later to your e-mail client. In the same way, if you delete
a message on the web, it will not be available to download to your
You do have access to WebMail through your account control panel,
however, you do not need access to the control panel in order to
access WebMail. To access your mail via the web, you can use the
Here, 'yourdomain' is the domain name you use to access the account
via the web (e.g. www.churchassist.com).
You will be asked for a User Name and Password. This the e-mail
account name and the password assigned to that account. For the
User Name, you need to specify the full e-mail address (e.g. email@example.com).
After successfully logging in, you will be given the choice of
three different e-mail programs: NeoMail, Horde, and SquirrelMail.
Take a look at all three and pick the one you like best (you can
even use a different one each time). Our favorite is SquirrelMail.
Each program has its own set of configuration options. At the very
least, you will want to configure your real name, so that mail
sent through WebMail shows up in your recipient's e-mail client
as 'From' your name.
You will also notice on this opening screen that you have the
option of changing your e-mail password, forwarding your mail to
another e-mail address, and creating an 'autoresponder', which
automatically responds to each message you receive with a message
of your choice.
If you are using WebMail from a public terminal, we do strongly
recommend that you log out of your e-mail when you are done. For
additional securrity, you can login to your account securely by
using the following address:
You can get to SquirrelMail directly by using
the following address:
Again, replace 'domainname' with the address you use to access
your domain via the web. (You might want to bookmark this address!)
When using SquirrelMail for the first time, you may want to specify
your real name. This is the 'From' name that those who receive
messages from you (sent through SquirrelMail) will see in their
e-mail software. To do so, click 'Options' from the top menu, then
click 'Personal Information'. Enter your name in the 'Full Name'
field and click 'Submit'. There are lots of configuration options
in SquirrelMail that you might want to check out. An explanation
of each option can be found by clicking 'Help' at the top of the
At this point, SquirrelMail works like any other webmail or e-mail
client you may have used. A list of messages received appears in
the main window. Click on the Subject of the message to view the
message. You can refresh the message list by clicking on 'INBOX'
in the Folders list in the left pane. You can send a new e-mail
by clicking 'Compose' on the top menu. You can manage your address
book by clicking 'Addresses'. You can setup folders for organizing
your e-mail by clicking 'Folders'. For more information on using
the program, click 'Help'.
If you are using SquirrelMail from a public terminal, we do strongly
recommend that you click 'Sign Out' in the top right hand corner
when are done. For additional security, you can login to SquirrelMail
securely by using the following address: